Communicating Technical Topics to Non-Technical Audiences: Session 2 -- Asking Powerful Questions and Listening for the Answers that Really Matter
When: Thursday, July 16, 2020 3:00 - 4:00 PM ET
Powerful questions get beyond a surface understanding of the people and the project. Skillful questions uncover the “why” behind a project and its importance to the client, citizen or decision-maker. Active listening makes your stakeholder feel heard and validated and can calm a tense situation. Through active listening, discover technical aspects of the project and the non-technical aspects that are tied to feelings that motivate behaviors.
Webinar Learning Objectives:
Interactive Live Web Event:
The instructor will engage the audience during this 60-minute web event using the following features:
Instructor: Shelley Row, President & CEO | Shelley Row Associates, LLC
Individual Session Fees:
Full Workshop Information: If you want to learn more about the other sessions and purchase the Full Workshop please visit the course page on the ITE Learning Hub here.