(Converted from Microsoft PowerPoint Presentation, approximate slide layout retained)
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Snow, Ice, and Water Everywhere -
The Development of an Emergency Transportation Operations (ETO) Plan for Wisconsin
2009 Conference on Transportation Operations for Planned and Unplanned Events
March 25-26, 2009, Phoenix, AZ
Kelly Langer, PE, WisDOT
Steven Cyra, PE, PTOE, HNTB Corporation
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Presentation
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Context-events leading to ETO planning in WI
After Action Reviews
WisDOT ETO framework
Program Plan
WisDOT Organizational/Specialized ETO roles and positions
Response process highlights
Conclusion
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Events Leading to WI ETO Planning
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August 2005
Catastrophic Hurricanes
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Evacuation Planning
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Winter 2006-2007
Pennsylvania and Iowa
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WisDOT Adverse Conditions Communication/ Coordination Plan
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February 2008
Wisconsin Winter Event
June 2008
Wisconsin Flooding
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Emergency Transportation Operations (ETO) Plan
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Evacuation Planning (2007-present)
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Adverse Conditions Communication/Coordination Plan (2007)
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Winter 2007/2008 - Wisconsin
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One for the books! 100+ inches
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After Action Reviews - The Basis for ETO Plan Development
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"Response to Traffic and Public Safety Issues in February 5-6 2008 Winter Storm", 3 Focus Areas:
1. Review of WisDOT's Emergency Operation Procedures
2. Development of alternate communication capabilities
3. Plans in-place to close the interstate
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June 2008 Flooding After Action Review Needs Examples:
Provisions for emergency contracting "Go" Bags for on-call personnel
Establish regional Situation Rooms with mapping
Laptop air cards for field personnel
Enhanced DNR coordination re: dams
Pre-positioned barricades to close on-ramps
Training, exercises
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ETO Plan Development
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Initiated to provide a uniform, coordinated WisDOT response to emergency events
Direct involvement of Division Directors, Regional Directors, Bureau Chiefs, and Division of State Patrol
staff
Engaged eight WisDOT ETO workgroups covering various components and activities
Enable greater accountability through designated roles, performance measures and after action reviews
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WisDOT ETO Framework
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Major ETO Plan Components
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Guiding principles: NIMS and ICS
WisDOT organizational ETO roles
WisDOT specialized ETO-specific positions and roles
Emergency response training
Performance-based accountability and reporting
ETO concept of operations
WisDOT ETO response
After action reviews (AAR)
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WisDOT Org Chart-Key ETO Roles
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ETO Positions - Regional Offices
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Area Maintenance Coordinators - Area Maintenance Coordinators may be required to go to a County EOC to coordinate the WisDOT response with the county response.
Regional Incident Management Coordinator (RIMC) -
RIMCs are on-call field personnel that serve as WisDOT's first responder to incidents that involve state-maintained infrastructure.
Duty Officers (DO) - Duty Officers are on-call staff and are responsible for serving as the single point of contact for their area of operations (region, statewide bureau, executive offices) in an emergency.
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ETO Positions - Statewide Bureaus
Statewide Bureaus Duty Officer - The primary role of the Statewide Bureaus Duty Officer is:
- Provide a single-point of contact for SWB Resources
- To marshal SWB resources and technical expertise
- Supervise and coordinate with DTSD personnel at the State Emergency Operations Center (State EOC)
Bureau of Structures (BOS) Technical Expert - BOS
Technical Expert is a structural engineer that is available to provide technical expert information as needed.
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ETO Positions - State EOC
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Wisconsin Highway Emergency Liaison Personnel (WisHELP) - Represents WisDOT at the State Emergency Operations Center (SEOC) when activated.
- Use their engineering knowledge to provide support to command staff.
- Assist with coordination between the SEOC and WisDOT.
- Maintain an accurate Emergency Activation Log.
- Use E-Sponder to document WisDOT involvement.
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Wisconsin State Patrol EOC Liaison - The WSP
Liaison serves at the SEOC when activated.
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ETO Positions - Public Information
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WisDOT Public Information Officer (PIO)
Monitor news coverage and analyze public information needs
Handle media interviews and arrange for escort of reporters to restricted areas
Write and distribute media advisories, news releases and situation reports
Organize news conferences
Record radio actualities/audio messages for telephone hotlines
Write information to be posted to the Web
Provide community or legislative outreach
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ETO Positions - Administration/Training
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Statewide ETO Program Manager - The WisDOT Statewide ETO Program manager has the overall responsibility for the ETO Program and reports to the ETO Oversight Committee.
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WisDOT ETO Statewide Training and Exercise Officer
The Statewide Training and Exercise Officer (STEO) is responsible for the management of WisDOT personnel's emergency training management.
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ETO Positions - ICS Support
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Wisconsin State Patrol Incident Management Team (IMT) - The IMT will support and assist with the establishment and implementation of WisDOT incident command.
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WisDOT Emergency Response Escalation Process
Basic rule of emergency response is that responses escalate from the local to the regional level to the area/statewide level
Regional Duty Officers must have a thorough understanding of the three processes associated with response escalation
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WisDOT Internal Incident Command/Response
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Response and Escalation Processes
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ETO Plan Integration
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ETO Training Requirements
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WisDOT's training philosophy conforms to the Homeland Security Exercise and Evaluation Program (HSEEP), which is an all hazards capabilities-based approach to training
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The following priority areas will be the focus of the 2-year training and exercise plan for 2008/10:
- Strengthening communications capabilities
- Implementing the National Incident Management System (NIMS)
- Strengthening onsite incident management capabilities
- Strengthening information sharing and collaboration capabilities
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ETO Training and Exercises
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December 2008
Winter Scenario Training Drills
Each Region developed a scenario and facilitated the drill
Identified some inconsistencies between Regions
Spring 2009
ETO Training Exercises
Will utilize a facilitated tabletop exercise that is consistent across all five Regions
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Conclusion: What is different with ETO?
Clearly defined emergency operation roles
Clearly defined emergency procedures and communication protocols
Commitment to continue developing ETO program
Robust multi-divisional training/exercise plan
A culture change
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Thank You! Questions?
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Kelly Langer, PE
Chief, Bureau of Highway Operations, System Operations and Electrical Maintenance
Wisconsin Department of Transportation (414) 227-2160 kelly.langer@dot.state.wi.us
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Steven Cyra, PE, PTOE
Fellow, National Traffic Operations Practice Leader HNTB Corporation (414) 359-2300 scyra@hntb.com
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