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TRAFFIC INCIDENT MANAGEMENT

Cartoon of cars in traffic jam going to Olympic Parking One Mile

Image of confusing street sign, "Good Luck"

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Traffic Incidents and The Role of Public Works and Transportation Workers as

Emergency Responders

The Inter-connection with the National Traffic Incident Management Coalition

Dave Bergner, M.A.

Superintendent, Overland Park, KS, Public Works IMSA Representative to the NTIMC APWA Representative to FEMA National Advisory Council, NIMS

ITE/ FHWA CONFERENCE On TRAFFIC OPERATIONS FOR PLANNED AND UNPLANNED SPECIAL EVENTS

March 26, 2009, Phoenix, AZ

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Traffic Incident Management

Learning Objectives:

• The Need for Traffic Incident Management

• Overview of the NTIMC and the National Unified Goal

• NIMS, ICS, UCS and the National Response Framework

• The Role of Public Works and Transportation Employees in

Disaster, Emergency and Planned Events

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TRAFFIC INCIDENT MANAGEMENT...

The Need is Critical

Image of traffic on freeway at accident site

Image of highway looking like a parking lot, full of cars

It's busier and more dangerous than ever...

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What Is a "Traffic Incident"?

Any unplanned event or occurrence that disrupts, hinders or otherwise interferes with the normal flow of traffic and that usually requires response from public and private sources to mitigate. Duration is usually short-term (30-90 minutes) but major incidents can last several hours or longer. The typical causes are:

■ Vehicle crashes, including single-vehicle accidents

■ Vehicle breakdowns and fires

■ Non-accident related medical emergencies

■ Debris or animals in roadway

■ Flooding on roadway; heavy smoke across roadway

■ Pavement damage

■ Bridge, overpass or tunnel failures

■ Law enforcement activities

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What is the NTIMC?

The National Traffic Incident Management Coalition (NTIMC) is a unique forum where national organizations concerned with traffic incident response .Emergency Medical Services, Fire, Law Enforcement, Public Safety Communications, Towing and Recovery, and Transportation and Public Works communities.work together to.

promote multi-disciplinary, multi-jurisdictional Traffic Incident Management (TIM) programs to achieve enhanced responder safety; safe, quick traffic incident clearance; and prompt, reliable, interoperable communications.

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NTIMC Represents Traffic Incident Management (TIM) Partners

■ Transportation

■ Fire & Rescue

■ Emergency Medical Services

■ Public Safety Communications

■ Towing & Recovery

■ Law Enforcement

■ Commercial Carriers

■ the Public

(AASHTO, ATSSA, FHWA, IMSA,

ITE, ITSA, I-95 CC, TRB)

(Emergency Responder Safety

Institute, IAFC, IAFF, NFPA, NVFC, USFA, CVVFA)

(NASEMSO)

(APSCO, NENA)

(TRAA)

(IACP)

(ATA/ATRI,)

(AAA, APTA)

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What Is The National Unified Goal For Traffic Incident Management?

The Traffic Incident Management National Unified GOAL is:

■ Responder Safety

■ Safe, Quick Clearance

■ Prompt, Reliable, Interoperable Communications

Image of multi-car crash with EMS officials looking on

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Achieving the National Unified Goal

NTIMC will achieve the three major objectives of the National Unified Goal by implementing 18 strategies.

6 NUG Strategies are cross-cutting:

1. TIM Partnerships and Programs

2. Multidisciplinary NIMS and TIM Training

3. Goals for Performance and Progress

4. TIM Technology

5. Effective TIM Policies

6. Awareness and Education Partnerships

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Training...

All traffic incident responders both government and private-sector should be trained in NIMS, including the Incident Command System (ICS) and Unified Command (UC) procedures.

Explanation; Muttiddsscipl'inary training is a key mechanism for achieving the objectives of he National Unified Goal. NTIMC will develop recommendations for mutt'id'iscipi'inary training curricula...including both classroom and interactive training components... for traffic incident responders.

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Multi-Disciplinary Core Competencies

SCENE ARRIVAL

All traffic incident responders need to be trained to ensure scene safety and efficient scene management.

COMMAND

Responders function within a chain of command that recognizes and supports the missions of all. For more complex incidents implementation of Unified Command principles may be required.

ONGOING SCENE SAFETY

All responders should know how to correct unsafe conditions at an incident scene, working through the chain of command.

Advanced traffic control (advance warning signs, cones, flaggers, etc.), meeting MUTCD 6-I requirements.

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Transportation Operations-Specific Core Competencies

■ Size up to verify scene situation; prompt notification through Incident Commander if additional Transportation (or other) assets are needed.

■ Traffic control (per MUTCD 6-I)

■ Coordination with TMC and law enforcement regarding closures

■ Coordination with traffic information providers.

■ Assist with vehicle and debris removal.

■ Assist in quick clean-up of minor spills.

■ Motorist assistance.

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Traffic Incident Responder Training

"Managing Traffic Incidents and Roadway Emergencies"

National Highway Institute. recommended for mid-level management and on-scene supervisory-level personnel from law enforcement, fire and rescue, emergency communications, transportation, towing and recovery, traffic reporting media, and other agencies or organizations involved in resolving traffic incidents.

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MAJOR INCIDENT RESPONSE TEAMS

■ typically comprised of high-ranking individuals from a variety of disciplines (e.g., law enforcement, fire and rescue, transportation) who train for and respond to major incidents together and who are available 24/7.

■ NIMS enables responders at all levels from various agencies and jurisdictions to work together more effectively and efficiently.

■ NIMS promotes proven incident management practices, standardized personnel training and certification, communications interoperability, ongoing performance evaluation, and more to enhance overall TIM operations.

From the FHWA's "Best Practices in Traffic Incident Management"

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Domestic Emergency Preparedness

When we work side-by-side every day to manage the

routine incidents, we build the strong relationships and cooperative policies and procedures we need to manage the major incidents.

Image of EMS and police officials in consultation at crash site

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Public Works Role In Emergency Response

A New Perspective

Image of EMS vehicles working to clean up an accident

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Incidents Involving Public Works/ DOTs

Typical major natural incidents:

■ Flooding, local and widespread

■ Tornadoes, hurricanes, severe windstorms

■ Snow, ice, blizzards and avalanches

■ Wildfires

■ Landslides, mudslides, cave-ins

■ Earthquakes, tsunamis, volcanic eruptions

■ Extreme droughts, heat waves

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Public Works Incident Involvement

Constructed-world incidents:

■ Water, gas, oil pipeline ruptures

■ electrical system black-outs

■ Industrial fires, explosions

■ Haz-mat spills/ leaks

■ Major transportation accidents (auto, rail, aviation, marine)

■ Large structural failures (bridges, tunnels, towers, dams, buildings)

■ Nuclear and biological accidents

Image of collapsed elevated freeway with cars and trucks

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Public Works Involvement

Intentional events:

■ Large-scale planned special events (sports, entertainment, conventions, political demonstrations)

■ Civil disturbances and crimes

■ Hostile Acts (terrorism and war)

Image of World Trade Center after initial impact on Sept. 11, 2001

Image of motorcycle festival, banner "Welcome Riders"

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And more ...

■ Pandemics

■ Homeland Security issues

■ Effects of climate changes

■ Extra-terrestrial Object Impact (!)

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Traditional Role and Involvement of Public Works/Transportation Agencies

Reactionary

■ Usually little advance planning and preparation

■ Respond after Police and Fire call

■ Communication, command and control not coordinated

When involved with other departments/ agencies usually confusion

■ Lack of definition and direction

■ Often independent, singular problems and actions.

Traffic Maintenance/ Public Works field employees knowledgeable and compliant with Work Zone Traffic Control; other incident responders are usually not trained in this.

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Our New Role and Perspective

Proactive

Public Works/ Transportation Now Considered

as First Responders with Law Enforcement, Fire/Rescue:

■ Participation; a "seat at the table" with Police, Fire

■ Planning; develop policies, procedures, protocols

■ Personnel; relevant training, drills; review staffing and classifications

■ Preparation; pre-staging of equipment, materials, tools

■ Partnerships; mutual aid agreements with other agencies, private firms

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What Public Works and Transportation Departments Can and May Handle

Incident site; immediate

■ Traffic control

■ First-aid

■ Fire suppression

■ Rescue

■ Evacuation

■ Site Security / Control

■ Material Containment

■ Debris clearance/ removal

■ Fatality removal

General area; extended duration

■ Detours

■ Evacuation routes

■ Perimeter security/ access

■ Restoration of services

■ Aid/ relief stations

■ Transport supplies/ equipment

■ Damage assessment/ repair

■ Animal control

■ Decontamination

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APWA Position on Emergency Management

The Federal Emergency Management Agency (FEMA) -- recognized four "first responder" disciplines to any emergency: law enforcement, emergency medical services, the fire service, and public works.

Homeland Security Presidential Directive 8 has again recognized public works as a first responder.

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Emergency Management Planning

The Four Essential Elements of a Comprehensive Emergency Management Plan:

■Prevention ■Preparedness ■Response ■Recovery

Images of debris and damage from a storm, flood approaching a road sign

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Elements of Emergency Management

■ Prevention/Mitigation

■ Inventory of assets

■ Assessment of strengths, weaknesses

■ Remediation (repair, restoration)

■ Enhancements and improvements

Image of damaged hones with EMS and transporation employees at the scene

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Elements of Emergency Management

■ Preparedness

■Planning (typical and worst-case)

■Training

■Equipping

■logistical support (mutual -aid, contractors)

■Staging

■Drilling

■Contingencies

■^Continuity

Image of repair and recovery workers in front of debris and construction vehicles

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Elements of Emergency Management

■ Response

■ Primary- initial actions such as site safety and security, rescue, first-aid, fire suppression, traffic control

■ Secondary- removal of victims, clearance of damaged vehicles and debris, additional traffic control measures for extended periods, aid investigations

■ Recovery

■ Short-term (removal, restoration)

■ Long-term (repair, rebuild)

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National Response Framework

■ establishes a comprehensive, national, all-hazards approach to domestic incident response.

■ describes how communities, States, the Federal Government and private-sector and nongovernmental partners apply these principles for a coordinated, effective national response.

■ describes special circumstances where the Federal Government exercises a larger role.

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Catastrophic Incident Defined

Scope

A catastrophic incident, as defined by the NRF, is any natural or manmade incident, including terrorism, that results in extraordinary levels of mass casualties, damage, or disruption severely affecting the population, infrastructure, environment, economy, national morale, and/or government functions.

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National Response Framework

The NRF i s built on the following five principles:

■ Engaged partnerships

■ Tiered response

■ Scalable, flexible and adaptable operational capabilities

■ Unity of effort through unified command

■ Readiness to act

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National Response Framework

■ Effective preparedness is a critical precondition for successful response.

■ focus on the value of the following preparedness activities:

■ planning

■ organizing

■ training

■ equipping

■ exercising

■ applying lessons learned

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National Response Framework

Guides the Conduct of All-Hazards Response

Through engaged partnerships...and by applying common NIMS principles and response doctrine,

government at all levels can respond more effectively to incidents and better serve our communities and the nation.

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National Response Framework

Emergency Support Function (ESF) #1 -Transportation

■ Provides support to the Department of Homeland Security (DHS) by assisting Federal, State, tribal, and local governmental entities, voluntary organizations, nongovernmental organizations, and the private sector in the management of transportation systems and infrastructure during domestic threats or in response to incidents.

■ Participates in prevention, preparedness, response, recovery, and mitigation activities... ensuring the safety and security of the national transportation system

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National Response Framework ESF #1

■ provides DHS with a single point to obtain key transportation-related information, planning, and emergency management, including prevention, preparedness, response, recovery, and mitigation capabilities.

■ integrates DOT and support agency capabilities and resources into the NRF and the National Incident Management System (NIMS).

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National Response Framework

Emergency Support Function (ESF) #3 - Public Works

■ provides public works and engineering-related support for domestic incident management to include:

■ preparedness

■ response

■ recovery actions

State, Tribal, and Local Governments -

■ responsible for their own public works and infrastructures

■ have the primary responsibility for mitigation, preparedness, response, and recovery.

■ are fully and consistently integrated into ESF #3 activities.

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What You Can Do Now

■ Develop an Emergency Operations Plan or review and revise existing plan

■ Make training and preparation a priority; NIMS mandatory**

■ Collaborate with other departments and agencies

■ Include in budgets as a standard, recurring expense

**FHWA Simplified Guide to the Incident Command Structure for Transportation Professionals

(www.ops.fhwa.dot.gov/publications/ics guide)

Image of man wearing helmet standing in front of debris

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National Incident Management System

■ Mandated by the Homeland Security Presidential Directive-5

■ Born out of confusion managing responders and volunteers at national/large scale disaster such as the Oklahoma City bombing in 1995, The Terrorist Attack during 9/11, & Hurricanes Katrina & Rita

■ Sets standards for resource management across country

■ Established credentials, resource typing and response teams

■ For use in disasters when response needs exceed local and state resources

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What is the National Incident Management System?

■ Comprehensive, nationwide systematic approach to incident management

■ Core set of doctrine, concepts, principles, terminology and organizational processes for all hazards

■ Essential principles for a common operating picture and interoperability of communications and information management

■ Standardized resource management procedures for coordination among different jurisdictions and organizations

■ Scalable and applicable for all incidents

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NIMS Components

Built on existing structures, such as the Incident Command System (ICS), NIMS creates a proactive system to assist those responding to incidents or planned events. NIMS focuses on five key areas, or components.

■ Preparedness

■ Communications and Information Management

■ Resource Management

■ Command and Management

■ Ongoing Management and Maintenance

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NIMS Credentialing

■ Provides a basis to qualify and authenticate personnel

■ Identifies baseline knowledge, skills, and abilities to assist in outlining training and experience for personnel responding to emergencies or disasters.

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NIMS Resource Typing

■ Provides a common basis for requesting resources to include equipment and teams for mutual aid

■ Provides a base-line of common language and terminology

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Key Benefits of NIMS

■ Enhances organizational and technological interoperability and cooperation

■ Provides a scalable and flexible framework with universal applicability

■ Promotes all-hazards preparedness

■ Enables a wide variety of organizations to participate effectively in emergency management/incident response

■ Institutionalizes professional emergency management/incident response practices

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Image of cover of Emergency and Disaster Planning Manual

APWA guidance on the development of publications pertinent to the field of emergency management

Image of cover of Writing Your Emergency/Disaster Plan

Image of cover of Your Homeland Security Responsibilities and Emergency Management Field Manual for Public Works

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FOR MORE INFORMATION

NTIMC Web Site http://timcoalition.org FHWA http://ops.fhwa.dot.gov NHI http://www.nhi.fhwa.dot.gov FEMA http://www.fema.gov AASHTO http://www.transportation.org ITE http://www.ite.org ITS America http://www.itsa.org/tsag NCUCTD http://www.ncutcd.org APWA http://www.apwa.net Traffic Incident Management Community of Practice

http://timexchange.org National Work Zone Safety Information Clearinghouse

http://wzsafety.tamu.edu

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Ready To Roll...

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Current TIM Research Projects

■ TRB: SHRP (Strategic Highway Research Project) 2 L 12; establish foundation for certifying capability of responders to achieve the NUG

■ TRB/ NCHRP ( National Cooperative Highway Research Program) Project 20-07, Task 239; study will identify and delineate incident -management and emergency-response functions that should be the focus of future training efforts and job responsibilities.

■ TRB/ NCHRP Project 20-07, Task 221; study will develop a tool for establishing coordinated TIM programs on local, state and regional bases.

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	Traffic Incidents and The Role of Public Works and Transportation Workers as Emergency Responders

	The Inter-connection with the National Traffic Incident Management Coalition Dave Bergner, M.A. Superintendent, Overland Park, KS, Public Works IMSA Representative to the NTIMC APWA Representative to FEMA National Advisory Council, NIMS ITE/ FHWA CONFERENCE On TRAFFIC OPERATIONS FOR PLANNED AND UNPLANNED SPECIAL EVENTS March 26, 2009, Phoenix, AZ

	ITE-FHWA CONF. Transp. OPs FINAL



	Traffic Incident Management Learning Objectives: • The Need for Traffic Incident Management • Overview of the NTIMC and the National Unified Goal • NIMS, ICS, UCS and the National Response Framework • The Role of Public Works and Transportation Employees in Disaster, Emergency and Planned Events

	ITE-FHWA CONF. Transp. OPs FINAL



	TRAFFIC INCIDENT MANAGEMENT... The Need is Critical



	It's busier and more dangerous than ever...

	ITE-FHWA CONF. Transp. OPs FINAL



	NTIMC Represents Traffic Incident Management (TIM) Partners

	■ Transportation ■ Fire & Rescue ■ Emergency Medical Services ■ Public Safety Communications ■ Towing & Recovery ■ Law Enforcement ■ Commercial Carriers ■ the Public	(AASHTO, ATSSA, FHWA, IMSA, ITE, ITSA, I-95 CC, TRB) (Emergency Responder Safety Institute, IAFC, IAFF, NFPA, NVFC, USFA, CVVFA) (NASEMSO) (APSCO, NENA) (TRAA) (IACP) (ATA/ATRI,) (AAA, APTA)

	ITE-FHWA CONF. Transp. OPs FINAL



	Achieving the National Unified Goal NTIMC will achieve the three major objectives of the National Unified Goal by implementing 18 strategies. 6 NUG Strategies are cross-cutting: 1. TIM Partnerships and Programs 2. Multidisciplinary NIMS and TIM Training 3. Goals for Performance and Progress 4. TIM Technology 5. Effective TIM Policies 6. Awareness and Education Partnerships

	ITE-FHWA CONF. Transp. OPs FINAL



	Multi-Disciplinary Core Competencies SCENE ARRIVAL All traffic incident responders need to be trained to ensure scene safety and efficient scene management. COMMAND Responders function within a chain of command that recognizes and supports the missions of all. For more complex incidents implementation of Unified Command principles may be required. ONGOING SCENE SAFETY All responders should know how to correct unsafe conditions at an incident scene, working through the chain of command. Advanced traffic control (advance warning signs, cones, flaggers, etc.), meeting MUTCD 6-I requirements.

	ITE-FHWA CONF. Transp. OPs FINAL



	MAJOR INCIDENT RESPONSE TEAMS ■ typically comprised of high-ranking individuals from a variety of disciplines (e.g., law enforcement, fire and rescue, transportation) who train for and respond to major incidents together and who are available 24/7. ■ NIMS enables responders at all levels from various agencies and jurisdictions to work together more effectively and efficiently. ■ NIMS promotes proven incident management practices, standardized personnel training and certification, communications interoperability, ongoing performance evaluation, and more to enhance overall TIM operations. From the FHWA's "Best Practices in Traffic Incident Management"

	ITE-FHWA CONF. Transp. OPs FINAL



	Domestic Emergency Preparedness When we work side-by-side every day to manage the routine incidents, we build the strong relationships and cooperative policies and procedures we need to manage the major incidents.



	ITE-FHWA CONF. Transp. OPs FINAL



	Incidents Involving Public Works/ DOTs Typical major natural incidents: ■ Flooding, local and widespread ■ Tornadoes, hurricanes, severe windstorms ■ Snow, ice, blizzards and avalanches ■ Wildfires ■ Landslides, mudslides, cave-ins ■ Earthquakes, tsunamis, volcanic eruptions ■ Extreme droughts, heat waves

	ITE-FHWA CONF. Transp. OPs FINAL



	Public Works Incident Involvement

	Constructed-world incidents: ■ Water, gas, oil pipeline ruptures ■ electrical system black-outs ■ Industrial fires, explosions ■ Haz-mat spills/ leaks ■ Major transportation accidents (auto, rail, aviation, marine) ■ Large structural failures (bridges, tunnels, towers, dams, buildings) ■ Nuclear and biological accidents

	ITE-FHWA CONF. Transp. OPs FINAL



	Public Works Involvement

	Intentional events: ■ Large-scale planned special events (sports, entertainment, conventions, political demonstrations) ■ Civil disturbances and crimes ■ Hostile Acts (terrorism and war)


	ITE-FHWA CONF. Transp. OPs FINAL



	And more ...

	■ Pandemics ■ Homeland Security issues ■ Effects of climate changes ■ Extra-terrestrial Object Impact (!)

	ITE-FHWA CONF. Transp. OPs FINAL



	Traditional Role and Involvement of Public Works/Transportation Agencies

	Reactionary ■ Usually little advance planning and preparation ■ Respond after Police and Fire call ■ Communication, command and control not coordinated When involved with other departments/ agencies usually confusion ■ Lack of definition and direction ■ Often independent, singular problems and actions. Traffic Maintenance/ Public Works field employees knowledgeable and compliant with Work Zone Traffic Control; other incident responders are usually not trained in this.

	ITE-FHWA CONF. Transp. OPs FINAL



	Our New Role and Perspective

	Proactive Public Works/ Transportation Now Considered as First Responders with Law Enforcement, Fire/Rescue: ■ Participation; a "seat at the table" with Police, Fire ■ Planning; develop policies, procedures, protocols ■ Personnel; relevant training, drills; review staffing and classifications ■ Preparation; pre-staging of equipment, materials, tools ■ Partnerships; mutual aid agreements with other agencies, private firms

	ITE-FHWA CONF. Transp. OPs FINAL



	What Public Works and Transportation Departments Can and May Handle

	Incident site; immediate ■ Traffic control ■ First-aid ■ Fire suppression ■ Rescue ■ Evacuation ■ Site Security / Control ■ Material Containment ■ Debris clearance/ removal ■ Fatality removal	General area; extended duration ■ Detours ■ Evacuation routes ■ Perimeter security/ access ■ Restoration of services ■ Aid/ relief stations ■ Transport supplies/ equipment ■ Damage assessment/ repair ■ Animal control ■ Decontamination

	ITE-FHWA CONF. Transp. OPs FINAL



	Elements of Emergency Management

	■ Prevention/Mitigation ■ Inventory of assets ■ Assessment of strengths, weaknesses ■ Remediation (repair, restoration) ■ Enhancements and improvements

	ITE-FHWA CONF. Transp. OPs FINAL



	Elements of Emergency Management

	■ Preparedness ■Planning (typical and worst-case) ■Training ■Equipping ■logistical support (mutual -aid, contractors) ■Staging ■Drilling ■Contingencies ■^Continuity
	ite-fhwa CONF. Transp. OPs FINAL



	Elements of Emergency Management

	■ Response ■ Primary- initial actions such as site safety and security, rescue, first-aid, fire suppression, traffic control ■ Secondary- removal of victims, clearance of damaged vehicles and debris, additional traffic control measures for extended periods, aid investigations ■ Recovery ■ Short-term (removal, restoration) ■ Long-term (repair, rebuild)

	ITE-FHWA CONF. Transp. OPs FINAL



	National Response Framework ■ establishes a comprehensive, national, all-hazards approach to domestic incident response. ■ describes how communities, States, the Federal Government and private-sector and nongovernmental partners apply these principles for a coordinated, effective national response. ■ describes special circumstances where the Federal Government exercises a larger role.

	ITE-FHWA CONF. Transp. OPs FINAL



	Catastrophic Incident Defined Scope A catastrophic incident, as defined by the NRF, is any natural or manmade incident, including terrorism, that results in extraordinary levels of mass casualties, damage, or disruption severely affecting the population, infrastructure, environment, economy, national morale, and/or government functions.

	ITE-FHWA CONF. Transp. OPs FINAL



	National Response Framework The NRF i s built on the following five principles: ■ Engaged partnerships ■ Tiered response ■ Scalable, flexible and adaptable operational capabilities ■ Unity of effort through unified command ■ Readiness to act

	ITE-FHWA CONF. Transp. OPs FINAL



	National Response Framework Guides the Conduct of All-Hazards Response Through engaged partnerships...and by applying common NIMS principles and response doctrine, government at all levels can respond more effectively to incidents and better serve our communities and the nation.

	ITE-FHWA CONF. Transp. OPs FINAL



	National Response Framework ESF #1 ■ provides DHS with a single point to obtain key transportation-related information, planning, and emergency management, including prevention, preparedness, response, recovery, and mitigation capabilities. ■ integrates DOT and support agency capabilities and resources into the NRF and the National Incident Management System (NIMS).

	ITE-FHWA CONF. Transp. OPs FINAL



	What You Can Do Now ■ Develop an Emergency Operations Plan or review and revise existing plan ■ Make training and preparation a priority; NIMS mandatory ■ Collaborate with other departments and agencies ■ Include in budgets as a standard, recurring expense FHWA Simplified Guide to the Incident Command Structure for Transportation Professionals (www.ops.fhwa.dot.gov/publications/ics guide)

	ITE-FHWA CONF. Transp. OPs FINAL



	NIMS Components

	Built on existing structures, such as the Incident Command System (ICS), NIMS creates a proactive system to assist those responding to incidents or planned events. NIMS focuses on five key areas, or components.

	■ Preparedness ■ Communications and Information Management ■ Resource Management ■ Command and Management ■ Ongoing Management and Maintenance

	ITE-FHWA CONF. Transp. OPs FINAL



	FOR MORE INFORMATION NTIMC Web Site http://timcoalition.org FHWA http://ops.fhwa.dot.gov NHI http://www.nhi.fhwa.dot.gov FEMA http://www.fema.gov AASHTO http://www.transportation.org ITE http://www.ite.org ITS America http://www.itsa.org/tsag NCUCTD http://www.ncutcd.org APWA http://www.apwa.net Traffic Incident Management Community of Practice http://timexchange.org National Work Zone Safety Information Clearinghouse http://wzsafety.tamu.edu

	ITE-FHWA CONF. Transp. OPs FINAL