(Converted from Microsoft PowerPoint Presentation, approximate slide layout retained)
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Incident Management Exchanges:
The Netherlands
Rick Phillips Incident Response Program Manager
Washington State Department of Transportation
March 24, 2009
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Recent Exchanges
• April 2005 - Team of 12 US Incident Response specialists visited four European countries: England, the Netherlands, Germany, and Sweden
• February 2006 - Report published:
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Traffic Incident Response: Practices in Europe *
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A Few of the Recommendations From 2005 European Scanning Tour
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-►National Unified Goal for TIM Formal incident response agreements
>IR Performance Measures/Clearance Targets Universal training
Improved command and coordination Procedures for Restoring Roadway Capacity \ Visibility and positioning of Response Vehicles
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1st European Incident Management Summit
Amsterdam, September 2008
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Goals of the first summit:
- Share knowledge between different countries
- Formulate initiatives to solve issues
- Standards development
- European project to match supply and demand
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The Netherlands.... Why?
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Population Density Comparison - 2007
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2007 World Port Throughput
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Port of Rotterdam Expansion
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2007 World Port Container Traffic
X 1,0000 Twenty Feet-Equivalent Units (TEU's)
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2007 Daily Port Truck Volume Comparison
40 foot Containers
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Short Sea Shipping to 200+ Other Ports
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Dynamic Traffic Management
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Roadway Audit Team Started in 2003
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• Goal: Further improve the highways for users
- Cover 50,000 km/yr
- Focus on road works, incidents, and events with major impact on traffic
- 24/7, video used to document observations
• Example of results:
• Truck salvage used to be a private matter. Now, RWS calls the nearest contracted towing service to quickly remove the wreckage
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Six First Responder Safety Procedures
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■ 100 meter safety zone (count broken lines/spaces)
■ A vehicle to buffer traffic -Fend off position
■ 5 Traffic cones for all first responders
■ Traffic signaling to close lanes
■ Keep access and exit routes clear
■ High visibility clothing and vehicle marking
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Breakdown Assistance Procedures
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■ 1 meter safety zone (lane closure before any work in safety zone)
■ Park Straight Behind
■ Turn wheels away
■ Right side contact
■ Give vest to driver, stand behind guard rail
■ 5 cones placed
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vanA naar Beter ("From A to Better") Dutch Low Cost Enhancements
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Dutch Low Cost Enhancements: Limit Regular Congestion - Example
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• Continuous line to the left - at entry or exit lanes to prevent through traffic from changing lanes unnecessarily, allowing more room for merging vehicles.
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Dutch Low Cost Enhancements: Limit Regular Congestion - Example
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• Merging at speed: Entry markings are modified to entering vehicles can not enter the main lanes immediately.
• This helps truck get up to speed before merging, promoting traffic flow. .
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Projects to Limit Incident Congestion
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■ Shortening tow truck response time
■ Calamity Screens
■ Flashing lights 'off' at collision scenes
■ Permanent diversion routes
■ Height warnings before last exit
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Use of Traffic Screens to Limit Congestion
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Use of Screens to Limit Congestion
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View of Crash From Road to Airport February 25, 2009
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500m of Incident Screens Put Up in 2 Hours
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Screens in Place for Two Weeks
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Projects to Limit Incident Congestion
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Projects to Limit Incident Congestion
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■ Leaking tanks or containers are not allowed to be transported if leaking
■ Wilchem, B.V built this container to contain leaking tankers for transport
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Projects to Change Behavior
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■ No Congestion on your bike
■ Free temp transport card
■ Stay away from congestion on your day off
■ Mobility information on Internet
■ "From A to Better" award
■ Bike on the bus
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Dutch Vision for the Future
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Summary of European TIM Concepts
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• National TIM Policy - National Unified Goal
• Universal first responder training
• Hi visibility garments for responders - Nov 2008
• Clear Buffer zones - Temporary Traffic Control Zones
• Formal working agreements - Open Road Agreements
• Incident Responder Relationships
• Clearance targets and performance measures
• Visibility and positioning of response vehicles
• Traffic screens to prevent rubbernecking
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For more information Rick Phillips
Washington State DOT
310 Maple Park Avenue SE Olympia, WA 98504-7344 (360) 705-7287 phillips@wsdot.wa.gov
Carel de Jong
Wilchem Ecosalvage, NL +031-78-6413988 wilchem.ecosalvage@planet.nl http://www.wilchem.nl/incidentmanagement.htm
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